I had a great system running for 3 months then all of a suden the mb got fried. I sent it back to NewEgg overnight express. They recieve it the next day like they should, then they dont touch it for almost 3 days! Then after they finally take a look at it, it takes another day and a half before they decide it is fried. Finally it takes them another 2 days to send me a replacement! This really ........ed me off, then i pay to have it sent back to me 2nd day, well today's the second day and no package, I call fedex and they say that tomorow will be the second day b/c they dont count friday pickups. I was like what what what! That is f***ing BS!!!!!!!!!!!!! I used to suggest newegg to my friends but forget that this is the worst customer service ive ever recieved, and ill never buy anything from a store now that only ships fedex.