my parents are having trouble with windows explorer in XP...
i'm not familiar with XP so i'm having a hard time trying to troubleshoot...do you have any suggestions as to why it opens in my step-dads account, but not in my mothers. every time my mother tries to open it she gets that extremely informative "Windows Explorer has caused an error, would you like to send it?" message. the fact that it works in one account but not the other has me stumped.
