I am not computer savvy and would like some input on what may be my computer problem. The following events sometimes happen while I am on the internet:
-CD-Rom drive opens
-the computer just shuts off
-I get a lot of antispy pop up ads
-when press Ctrl + Alt + Delete and end the task that is not
responding, there is a clicking noise and I am unable to do anything with the computer except to restart manually.
Also, while I am offline the following sometimes happens:
-when attempting to print a document from a disk(A drive), the computer screen flashes and the mouse freezes; it does not print
-save Microsoft Word documents on my disk and later can not print them because it has become a read only document. There are these squiggly lines followed by WP and some numbers that appear on my saved documents on the disk.
-the desktop just disappeared.
After having these problems for a while, I decided to install Norton System Works 2002 and scan weekly. It found a few Trojans and they were quarantined. It did not find any viruses. When I scan weekly Norton does not find any viruses or any more Trojans, but I'm still experiencing these problems. Any suggestions on what may be the problem? Thanks.