My computer crashed earlier, when I booted it back up, neither the sound or the modem were working.
I went to install their drivers, but everything I do indicates that the sound card and modem don't even exist...
The 'Add Hardware' wizard fails to automatically or manually detect the presence of a modem or sound card (nevermind the driver).
The 'Phone and Modem Options' has my modem listed, but gives the status of 'not present'.
The 'Device Manager' sees a sound driver installed (named 'unknown'), and says it's location is 'unknown'.
Trying to manually install the modem driver fails each time with "failed to detect MODEM device".
Trying to manually install the sound driver causes the computer to crash.
At this point, I think it's safe to say that my drivers aren't the problem, it's the lack of hardware detection.
Unless, there's a driver that allows the computer to see certain hardware that got corrupt, and I don't know it exists; but the USB ports still work, so I doubt that's the problem.
This is a laptop, so I can't pull, and plug them back in, like I could with a tower.
Anyone have any ideas? I need to get this fixed - soon.
Thanks in advance for any help, Yarin
