Retail game forum moderators
Why do games allow absolute clueless mods to moderate their forums? In several instances I've seen false, inaccurate, and technically impossible suggestions offered to people who are having problems with their games.
In one case someone told a person to reinstall their OS to run the game or buy a new graphics card when the card they had was completely sufficient. Several other threads and gamers alone seem to think multi-core support in games will somehow magically fix their game. There is so much confusion out there now about multi-core and what it does that most are clueless. I find that most people that get irritated about their games become that way after going to that particular game's forum for help and get some crazy advice or get slammed for saying the game is this or that. If companies want to use forums as tech support then they absolutely must screen their moderators so they can at least tell people how to get to the start menu. :)
I've tried to offer help but more times than not my threads get deleted or people think I'm a developer when all I'm really doing is giving them some good advice about how to get their game to run. But people would rather throw out wild ideas like re-installing this or that or setting core affinity and other garbage that does nothing to help. I do not mention that I'm a graphics programmer or any type of programmer at all in the forums b/c I don't want them then asking me a billion stupid questions. The amount of incorrect information floating around on the internet related to games, graphics, and code is staggering and it just gets worse every day.
Anyone else attempted to help people on any game forums only to be told you are either clueless or you are a dev posing as a normal member?
That being said I'm proud to be a member of this board b/c I believe we attempt to provide the most accurate and relevant information possible. No one knows everything but collectively I believe we do a good job of providing accurate technical information.