well as much as it is worth, to me it looks like you have not yet even mastered how to get information out of a file and into a storage contaner of any kind, ir array of any type.

that is your output to your output file. if it'd had
Code:
userx@slackwhere:~/bin
$ cat outputPUT
, 0 0.00
, 0 0.00
, 0 0.00
, 0 0.00
Ñm‹Y, 0 0.00
, 0 0.00
þ, 0 0.00
, 0 0.00
, 0 0.00
, 0 0.00

Total Balance Due for File: $ 0.00
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: Ñm‹Y, 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: þ, 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: , 
Customer with the Highest Number of Rental Days: , 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: Ñm‹Y, 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: þ, 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: , 
Customer With the Highest Balance Due: , 
userx@slackwhere:~/bin
$
Like Salem said, and I too....