Got a part time job at a call centre (Garlands hartle pool, Saturday and Sunday)... Have to report there the comming saturday... No idea what to expect.. herd a lot of bad stuff about call centres.. any one here with experience can you share your experiences.. and any suggestions????
Is it incoming or outgoing calls you'll be dealing with?
I do tech support, and it's really not all that bad. Where I work, we had 3 weeks of full-time training, then another 3 weeks on the phones with people sitting nearby if we had questions. Most of the customers are nice people, and the grumpy ones... well... I guess you just deal with it.
Naturally I didn't feel inspired enough to read all the links for you, since I already slaved away for long hours under a blistering sun pressing the search button after typing four whole words! - Quzah
You. Fetch me my copy of the Wall Street Journal. You two, fight to the death - Stewie
it is incomming...
the pay at the begining is around 5.15 pounds an hour.. is this ok.
You are a Student in the NE of England. You wont get much more to start anywhere..
Such is life.
I've had to work a help desk for telephone troubles before. You'll get some asses but if you act upbeat and glad to help them then most will be friendly.
It's good to see not all call centre staff have left the country .
When all else fails, read the instructions.
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That's about 11-12 CAD, and I make 9 CAD an hour, part-time, and if I was full-time, it would be 10 an hour. So that's probably average pay for a call centre.Originally posted by vasanth
the pay at the begining is around 5.15 pounds an hour.. is this ok.
Naturally I didn't feel inspired enough to read all the links for you, since I already slaved away for long hours under a blistering sun pressing the search button after typing four whole words! - Quzah
You. Fetch me my copy of the Wall Street Journal. You two, fight to the death - Stewie
