Need For Speed: Undercover was to be released in North America on Nov. 17. I go to Best Buy and they tell me Tuesday is the day for new releases. So I go back Tuesday and still no game. I had to ask the management about the game and come to find out they had it in the back but did not unpack it.

1. PC sales are hard enough as it is without Best Buy messing the release dates up.
2. How can Best Buy or any other store determine when they are going to release the game to the shelves?
3. How bad does this hurt first day/week sales where games make most of their money?
4. Can Best Buy get into trouble for not releasing on the date specified? I know they can get into trouble for releasing early but what about releasing late?