Getting an intermitant connection.

This is a discussion on Getting an intermitant connection. within the Tech Board forums, part of the Community Boards category; I'm having problems with my cable modem. Every 10(or so) minutes it resets and I lose connection for about 20 ...

  1. #1
    Devil's Advocate SlyMaelstrom's Avatar
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    Getting an intermitant connection.

    I'm having problems with my cable modem. Every 10(or so) minutes it resets and I lose connection for about 20 seconds. It's not the connection itself, though because the power light is actually going out too. The power supply going to it is fine and it doesn't appear to be overheating. Does anyone know why this is happening? Perhaps a problem with the power cord?
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    Registered User Bajanine's Avatar
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    Have you tried rebooting your modem? Just happened to me last night.
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    Devil's Advocate SlyMaelstrom's Avatar
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    Yes, I have, and to no avail.
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  4. #4
    5|-|1+|-|34|) ober's Avatar
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    I'd say your cable modem is dying... go buy a new one to see if that fixes the problem. (or you could always check for firmware updates).
    EntropySink. You know you have to click it.

  5. #5
    Bob Dole for '08 B0bDole's Avatar
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    >go buy a new one to see if that fixes the problem.

    what cable ISP makes you buy the modem? damn, that sucks.
    Hmm

  6. #6
    Devil's Advocate SlyMaelstrom's Avatar
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    Yeah mine came with the access.

    Though, that might mean they'd replace it for free. I'll look into that.
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  7. #7
    5|-|1+|-|34|) ober's Avatar
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    Why would you want to RENT one?? You do realize that you pay a monthly fee if you use theirs, right? Most charge you at least $5/mo for the rental... hell, you could pay for the modem in less than a year!
    EntropySink. You know you have to click it.

  8. #8
    Devil's Advocate SlyMaelstrom's Avatar
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    Actually it's no extra charge here cause we have it with a Digital Cable package.
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  9. #9
    Bob Dole for '08 B0bDole's Avatar
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    >Though, that might mean they'd replace it for free. I'll look into that.
    Yah, just have to go to the office and exchange it.

    >Actually it's no extra charge here cause we have it with a Digital Cable package.
    Exactly, you never rent the cable modem, you usually rent the cable boxes though.
    Hmm

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