Thread: Bad_pool_caller

  1. #1
    Arggggh DeepFyre's Avatar
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    Bad_pool_caller

    Hi all, Im havin' a little trouble booting up my computer on Windows XP. Every time I try to boot up, it gives me a blue screen and at the top it says BAD_POOL_CALLER. It seems that my younger cousins were using the computer and they had just started solitaire and for some reason decided to close it right away when the computer froze up. They then tried to restart the computer and they got that blue screen.
    I have tried to run in safe mode and it still wont work.
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  2. #2
    PC Fixer-Upper Waldo2k2's Avatar
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    run the repair install off the xp cd
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  3. #3
    Arggggh DeepFyre's Avatar
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    Ok, thanks!
    One more thing, do you know what caused it, so I can warn my cousins what not to do next time?
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  4. #4
    PC Fixer-Upper Waldo2k2's Avatar
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    http://www.microsoft.com/resources/d...d_stp_czgw.asp

    Stop 0xC2 or BAD_POOL_CALLER

    The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly attempted to perform memory operations in the following ways:

    * By allocating a memory pool size of zero bytes.
    * By allocating a memory pool that does not exist.
    * By attempting to free a memory pool that is already free.
    * By allocating or freeing a memory pool at an IRQL that was too high.

    This Stop message is typically due to a faulty driver or software.
    ...
    * A Stop 0xC2 message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
    * A Stop 0xC2 message might also be due to failing or defective hardware. If a Stop message points to a category of devices (such as disk controllers, for example), try removing or replacing the hardware to determine if it is causing the problem.
    * If you encounter a Stop 0xC2 message while upgrading to Windows XP Professional, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP Professional, contact the hardware manufacturer to obtain compatible updates. For more information about simplifying your system for troubleshooting purposes, see " Troubleshooting Concepts and Strategies" and "Troubleshooting Startup" in this book.
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  5. #5
    Arggggh DeepFyre's Avatar
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    Ok, thanks.
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