Omg, My Computer!!!

This is a discussion on Omg, My Computer!!! within the Tech Board forums, part of the Community Boards category; i know this isn't c++, but please just help me!!! ok, something REALLY bad has happened to my computer. I'm ...

  1. #1
    Software Developer jverkoey's Avatar
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    Omg, My Computer!!!

    i know this isn't c++, but please just help me!!!

    ok, something REALLY bad has happened to my computer. I'm not sure exactly what happened, but it's one of two things: I installed windows XP updates (some new critical update thing for networks or whatever), and also that bridge-building software

    so, I had to reboot my computer when i installed the bb software, and then when i load up xp, it goes through the load process and yadda, but then when i get to the login screen, nothing comes up except the mouse and two error boxes, one of 'em's something about lsass and another is about some dll

    please, i'm begging for help here (if you're wondering how i'm talking, i have a second computer that I'm on)

  2. #2
    RoD
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    was it Service Pack 1? Try and load into Safe mode (press F8 during boot right before xp sign comes up)...when in SM un-install the bb software and see if that solves it.

  3. #3
    5|-|1+|-|34|) ober's Avatar
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    If you can get into safe mode, try and go back to a "save point" if you made one... otherwise... you may have to start from scratch.

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    End Of Line Hammer's Avatar
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    When all else fails, read the instructions.
    If you're posting code, use code tags: [code] /* insert code here */ [/code]

  5. #5
    5|-|1+|-|34|) ober's Avatar
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    :: bows to skills of Hammer ::

    ye do good work.

    Where would this joint be without you? I swear you got a lot more dedicated to this joint after they made you a mod... and it's a damn good thing they did. What an asset.

  6. #6
    Xei
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    DONT PANIC!

    I recently also installed an update from Microsoft Update for my XP and it did the same thing. It corrupted 2 DLL's, the only one I remember was msvcrt.dll and it couldn't find some function. So all you have to do is goto your friends PC, burn the two DLL's (their from System32 folder) to a CD, then you can either boot from CD, or use XP's recovery console and just copy those two DLL's over to your System32 folder. Don't worry, it'll probably solve the problem.

    Edit: BTW, you may only have one DLL error right now, but once you fix it there'll likely be one or two more, so use a CDRW.
    Last edited by Xei; 03-01-2003 at 08:24 PM.

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    Software Developer jverkoey's Avatar
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    ok, so, just so i have this straight:

    I go to a friend's house, find the two dll's, and burn a cd with nothing but those two dll's on it?
    then, I load up my puter that's got XP on it and isn't working, make sure I have the cd in, and then it'll just automatically load?

    I want to make sure I am doing this all right, and about the recovery console, what's that? I've never really used it before (Is it like system restore or something)

    and remember, I CAN'T access the computer at all, it gets to the point where it's supposed to pick a person you want to log in as, the mouse appears, the two errors pop up, and then nothing else happens, and I can't get anywhere from there

    -thanks

  8. #8
    Xei
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    No, your PC will not automatically fix its self just because the DLL's are on the CD. Here are some options: Boot the computer with CD-ROM support, or use the Recovery Console; But now that your computer has not been working properly whenever you start it up XP will go to an Options Menu before booting saying "Start PC from restore point, start windows Normally, Recovery Console, etc." select Recovery console then put in: Copy [CD Drive]\[DLL.dll] C:\windows\system32

    it will ask you if you are sure that you want to replace the file, just say yes.

  9. #9
    Software Developer jverkoey's Avatar
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    but it doesn't do that, haven't i explained what's happened already? it'll come up with ONE screen where I can make a choice

    and they're something like:

    start from last known good config
    normal
    safe mode
    dos mode
    network mode

    and that's all there is, i haven't seen any winXP support stuff come up at all

    -edit-
    and when i go in to any of the modes, no matter which one, the same thing happens, it says there is something wrong with an lsass thing or whatever, then it just <i>stops</i>

  10. #10
    Xei
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    Then go into DOS mode. If that does not work (which it should regardless if lsass), then boot your computer with CD-ROM support from a floppy or a CD.

  11. #11
    Software Developer jverkoey's Avatar
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    ok, here's what the errors both say:

    putting it in code tags so it'll keep it's form

    -edit, or not, lol

    ---------------------------------------------------------
    |services.exe Entry Point Not Found |
    ---------------------------------------------------------
    | The procedure entry point _resetstkoflw |
    | could not be located in the dynamic link |
    | library msvcrt.dll |
    | |
    | OK |
    |__________________________________|

    ---------------------------------------------------------
    |lsass.exe Entry Point Not Found |
    ---------------------------------------------------------
    | The procedure entry point _resetstkoflw |
    | could not be located in the dynamic link |
    | library msvcrt.dll |
    | |
    | OK |
    |__________________________________|

    then it just sits there.....and does nothing

    and here's what happens from start to where it stops:

    1) Press Power Button
    2) Computer turns on, counts memory and all that stuff
    3) Prompts me and tells me windows failed to load up, gives me a few choices:
    Safe Mode
    Safe Mode with networking
    Safe Mode with command prompt

    Last Known Good Configuration

    Start Windows Normally
    4) Pick one of the choices (any one of 'em)
    5) Displays two above errors
    6) Does nothing

    that's EXACTLY what i'm seeing, nothing being left out anywhere. The only place where I can see that I can change anything is the BIOS setup place, but that's just for system time and all that stuff.....

  12. #12
    Xei
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    Yes, I had the exact same problem. If the option about the Recovery Console, or DOS mode does not appear, then you will have to boot the computer from a CD (Windows 98 CD does fine, if you have it), or else boot from a floppy disk which will give you CDROM support. Almost any OS Installation diskette will allow you to boot the computer with CDROM support. If you do not know how to boot the computer with cdrom support then you will have to do a Repair Install of your XP; Repair install will not delete your data, it just replaces system files.

  13. #13
    Software Developer jverkoey's Avatar
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    ok, so in other words, I need an xp cd or a 98 cd or whatever then? and then when I put the cd in, will it automatically load the cd and start everything up? after which step will/should this happen?

    i won't be able to test this till tomorrow, I don't know where I placed the cd's

    oh, is there another way i could do it without having to use cd's? I don't have immediate access to a cd burner, cuz my only cd burner was on the puter that crashed....lol.....so are there any ways of doing it with floppies?

    -edit-

    erk, lemme rephrase that, are there any places i can DOWNLOAD the stuff for it to work? microsoft.com or whatever?

  14. #14
    Xei
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    Red face

    Well you could always remove the CD-Burner from the computer if you had to. Try this for boot disk images: http://www.bootdisk.com/

  15. #15
    Software Developer jverkoey's Avatar
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    lol, guess i could.....

    but anyways, i've got a friend's XP reinstallation CD, but it's home edition, and I've got proffesional, so will I still be able to copy the files? (I don't want to reinstall xp unless i have to)

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