Thread: Switching email hosts

  1. #1
    Make Fortran great again
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    Switching email hosts

    One of the many things I do for a living is do all the IT-related things for my office. We have had off and on email blocking issues (we get added to spam lists) for 2 years now and so I'm going to switch providers. The problem is right now is that we have shared hosting so we get punished for some other doofus sending out emails about fake Rolexes.

    I'm going to switch to Exchange Online and I'm wondering if things actually are as simple as I think they are. By my understanding, all I have to do is change the MX record for our current webhost to point to the Exchange server.

    To be clearer, our existing host hosts our website and email. All I want to do is make our email addressed to "[email protected]" to go to the appropriate Exchange server, which is obviously somewhere else. So again, by my understanding, I should change the MX record *only*. If I touch other DNS settings, it'll likely kill the website, which we want to keep.

  2. #2
    Master Apprentice phantomotap's Avatar
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    O_o

    If you are in control of the DNS records, you should be fine just to change the "MX" record assuming the "Exchange" server is also properly reconfigured.

    Be aware though, it can take several days depending on where you live.

    Soma
    “Salem Was Wrong!” -- Pedant Necromancer
    “Four isn't random!” -- Gibbering Mouther

  3. #3
    Registered User
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    To help against blacklistings you might want to check out spf records aswell and make sure you have a correct one. Also some lists add you because of faulty reverse dns lookups. 2 tools that has helped me alot when trouble-shooting emailrelated issues (especially blacklistings) are the following tools: MX Lookup Tool - Check your DNS MX Records online - MxToolbox and Newsletters spam test by mail-tester.com.

  4. #4
    Make Fortran great again
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    Thanks guys. That mail-tester.com is awesome, shows how much I know about this stuff....went ahead and enabled DKIM and added a SPF record. Went from a score of 4.2 to 6.9, should be 9.9 in 12 hours Probably still going to switch providers though.

  5. #5
    Master Apprentice phantomotap's Avatar
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    Went from a score of 4.2 to 6.9, should be 9.9 in 12 hours
    O_o

    Lucky you...

    Every time I request my, shared, host to be removed from a list a problem pops up somewhere else within a few days.

    *sigh*

    God luck with the switch... not the you apparently need it.

    Soma
    “Salem Was Wrong!” -- Pedant Necromancer
    “Four isn't random!” -- Gibbering Mouther

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