Anyone know anything about Onyx?
Anytime I try to open an OLE attachment, a "Create Package" window pops up and asks me to search for the name of the package I want to create. I have been using Onyx for 3 years, never seen this before. This happened after I upgraded from XP -> W7, and Office 2003 -> Office 2007. I re-installed the same version of Onyx as was previously used. My Sys Admin, nor anyone else in the company has seen this before. I have removed and re-installed twice, using the exact settings provided by my admin, but still no luck.
I know this may not be the best forum for an Onyx question, but I'm running out of options lol.
Thanks in advance for any input.
*** I should add, when I proceed through the steps to "Create Package", nothing happens. If I cancel that window and try to do anything else, I get a popup telling me another window is open and must close it first, when I select "ok", it just brings back the "Create Package" window. I'm stuck in a never ending loop until I kill the app from task mgr.
*** Also, after doing more searching, there seems to be a bunch of software called Onyx, so just to clarify, this is an Onyx Customer Center, a db for storing customer support/service incidents, QA's, things like that.