Omg, My Computer!!!

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02-27-2003
jverkoey

Omg, My Computer!!!

i know this isn't c++, but please just help me!!!

ok, something REALLY bad has happened to my computer. I'm not sure exactly what happened, but it's one of two things: I installed windows XP updates (some new critical update thing for networks or whatever), and also that bridge-building software

so, I had to reboot my computer when i installed the bb software, and then when i load up xp, it goes through the load process and yadda, but then when i get to the login screen, nothing comes up except the mouse and two error boxes, one of 'em's something about lsass and another is about some dll

please, i'm begging for help here (if you're wondering how i'm talking, i have a second computer that I'm on)
02-27-2003
RoD

was it Service Pack 1? Try and load into Safe mode (press F8 during boot right before xp sign comes up)...when in SM un-install the bb software and see if that solves it.
02-28-2003
ober

If you can get into safe mode, try and go back to a "save point" if you made one... otherwise... you may have to start from scratch.
02-28-2003
Hammer

http://www.annoyances.org/exec/forum/winxp/n1041062290
02-28-2003
ober

:: bows to skills of Hammer ::

ye do good work. :)

Where would this joint be without you? I swear you got a lot more dedicated to this joint after they made you a mod... and it's a damn good thing they did. What an asset. :D
03-01-2003
Xei

DONT PANIC!

I recently also installed an update from Microsoft Update for my XP and it did the same thing. It corrupted 2 DLL's, the only one I remember was msvcrt.dll and it couldn't find some function. So all you have to do is goto your friends PC, burn the two DLL's (their from System32 folder) to a CD, then you can either boot from CD, or use XP's recovery console and just copy those two DLL's over to your System32 folder. :) Don't worry, it'll probably solve the problem.

Edit: BTW, you may only have one DLL error right now, but once you fix it there'll likely be one or two more, so use a CDRW.
03-02-2003
jverkoey

ok, so, just so i have this straight:

I go to a friend's house, find the two dll's, and burn a cd with nothing but those two dll's on it?
then, I load up my puter that's got XP on it and isn't working, make sure I have the cd in, and then it'll just automatically load?

I want to make sure I am doing this all right, and about the recovery console, what's that? I've never really used it before (Is it like system restore or something)

and remember, I CAN'T access the computer at all, it gets to the point where it's supposed to pick a person you want to log in as, the mouse appears, the two errors pop up, and then nothing else happens, and I can't get anywhere from there

-thanks
03-02-2003
Xei

No, your PC will not automatically fix its self just because the DLL's are on the CD. Here are some options: Boot the computer with CD-ROM support, or use the Recovery Console; But now that your computer has not been working properly whenever you start it up XP will go to an Options Menu before booting saying "Start PC from restore point, start windows Normally, Recovery Console, etc." select Recovery console then put in: Copy [CD Drive]\[DLL.dll] C:\windows\system32

it will ask you if you are sure that you want to replace the file, just say yes.
03-02-2003
jverkoey

but it doesn't do that, haven't i explained what's happened already? it'll come up with ONE screen where I can make a choice

and they're something like:

start from last known good config
normal
safe mode
dos mode
network mode

and that's all there is, i haven't seen any winXP support stuff come up at all

-edit-
and when i go in to any of the modes, no matter which one, the same thing happens, it says there is something wrong with an lsass thing or whatever, then it just <i>stops</i>
03-02-2003
Xei

Then go into DOS mode. If that does not work (which it should regardless if lsass), then boot your computer with CD-ROM support from a floppy or a CD.
03-02-2003
jverkoey

ok, here's what the errors both say:

putting it in code tags so it'll keep it's form

-edit, or not, lol

---------------------------------------------------------
|services.exe Entry Point Not Found |
---------------------------------------------------------
| The procedure entry point _resetstkoflw |
| could not be located in the dynamic link |
| library msvcrt.dll |
| |
| OK |
|__________________________________|

---------------------------------------------------------
|lsass.exe Entry Point Not Found |
---------------------------------------------------------
| The procedure entry point _resetstkoflw |
| could not be located in the dynamic link |
| library msvcrt.dll |
| |
| OK |
|__________________________________|

then it just sits there.....and does nothing

and here's what happens from start to where it stops:

1) Press Power Button
2) Computer turns on, counts memory and all that stuff
3) Prompts me and tells me windows failed to load up, gives me a few choices:
Safe Mode
Safe Mode with networking
Safe Mode with command prompt

Last Known Good Configuration

Start Windows Normally
4) Pick one of the choices (any one of 'em)
5) Displays two above errors
6) Does nothing

that's EXACTLY what i'm seeing, nothing being left out anywhere. The only place where I can see that I can change anything is the BIOS setup place, but that's just for system time and all that stuff.....
03-02-2003
Xei

Yes, I had the exact same problem. If the option about the Recovery Console, or DOS mode does not appear, then you will have to boot the computer from a CD (Windows 98 CD does fine, if you have it), or else boot from a floppy disk which will give you CDROM support. Almost any OS Installation diskette will allow you to boot the computer with CDROM support. If you do not know how to boot the computer with cdrom support then you will have to do a Repair Install of your XP; Repair install will not delete your data, it just replaces system files.
03-02-2003
jverkoey

ok, so in other words, I need an xp cd or a 98 cd or whatever then? and then when I put the cd in, will it automatically load the cd and start everything up? after which step will/should this happen?

i won't be able to test this till tomorrow, I don't know where I placed the cd's :(

oh, is there another way i could do it without having to use cd's? I don't have immediate access to a cd burner, cuz my only cd burner was on the puter that crashed....lol.....so are there any ways of doing it with floppies?

-edit-

erk, lemme rephrase that, are there any places i can DOWNLOAD the stuff for it to work? microsoft.com or whatever?
03-03-2003
Xei

Well you could always remove the CD-Burner from the computer if you had to. Try this for boot disk images: http://www.bootdisk.com/ ;)
03-03-2003
jverkoey

lol, guess i could.....

but anyways, i've got a friend's XP reinstallation CD, but it's home edition, and I've got proffesional, so will I still be able to copy the files? (I don't want to reinstall xp unless i have to)
03-03-2003
Waldo2k2

you won't be able to fix pro with home
03-04-2003
jverkoey

well, i did :) lol
03-04-2003
Waldo2k2

Quote:

Originally posted by jverkoey
well, i did :) lol

my bad dude, didn't read your post good enough
I thought you were going to try and repair/reinstall with the home cd....THAT wouldn't have worked. But now that i see what you did do i say congratulations on fixing the thing.
03-04-2003
RoD

Quote:

Originally posted by Waldo2k2
my bad dude, didn't read your post good enough
I thought you were going to try and repair/reinstall with the home cd....THAT wouldn't have worked. But now that i see what you did do i say congratulations on fixing the thing.

Thats dependent on the problem you are trying to repair. In some situations these two versions share the exact same components via dll's and such, and can infact be repaired by either cd version, regardless of the install version.
03-04-2003
Waldo2k2

Quote:

Originally posted by RoD
Thats dependent on the problem you are trying to repair. In some situations these two versions share the exact same components via dll's and such, and can infact be repaired by either cd version, regardless of the install version.

yeah, but what i meant was, i check the reinstall option (even though im aware that that's not what he did) on the home cd, and pro is installed, it either won't go or wont' work if it does. They are too different, that's why you can't use the upgrade cd to go pro to home, etc.
03-04-2003
jverkoey

actually, what I did was used the Home repair cd, and actually installed home (not my choice, my mom wanted to install it, *sigh*, I was just going to copy the dll). and installing the new OS worked, so then in windows explorer, (in home edition), i just copy/pasted the msvcrt.dll file in to the profesional edition's system32 folder, rebooted, loaded pro up, and it works fine now! and i didn't lose a single block of data, lol