I believe Comcast is throttling my upload even though I do not do any bit torrent or significant uploads.
3 times in the last week my upload speed has dropped in the range of 0.01 to 0.55 mbps. My download has stayed consistent at around 15 mbps. I have called them and all they can seem to do is blame my Cisco (LinkSys) router. It is highly unlikely that my router would only block uploads as I believe Cisco home routers do not allow you to do this. Cisco commerical routers do have this ability but it is pretty useless for a home router.
Last time they said they were working on the lines and then we got an automated phone call saying it had been fixed. Speedtest.net verified this with a nice 8 mbps upload speed and nearly 18mbps down.
Today I ran speedtest and I get 15 mbps down with 0.07 up. I believe, according to a friend in the biz, that throttling on cable networks will negatively affect all who are on the trunk being throttled. This means the service I'm paying for is not being provided to me.
Is there anything I can do as a consumer to combat this practice? Even though their billing system is based on total available speed (note: not total guaranteed speed) it seems they can throttle this at will. So even a customer paying 250 bucks a month for a nice upload can get throttled down to a 30 dollar a month account.
This seems unfair.