Call Centre

This is a discussion on Call Centre within the A Brief History of Cprogramming.com forums, part of the Community Boards category; Got a part time job at a call centre (Garlands hartle pool, Saturday and Sunday)... Have to report there the ...

  1. #1
    Its not rocket science vasanth's Avatar
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    Call Centre

    Got a part time job at a call centre (Garlands hartle pool, Saturday and Sunday)... Have to report there the comming saturday... No idea what to expect.. herd a lot of bad stuff about call centres.. any one here with experience can you share your experiences.. and any suggestions????


  2. #2
    C++ Developer XSquared's Avatar
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    Is it incoming or outgoing calls you'll be dealing with?

    I do tech support, and it's really not all that bad. Where I work, we had 3 weeks of full-time training, then another 3 weeks on the phones with people sitting nearby if we had questions. Most of the customers are nice people, and the grumpy ones... well... I guess you just deal with it.
    Naturally I didn't feel inspired enough to read all the links for you, since I already slaved away for long hours under a blistering sun pressing the search button after typing four whole words! - Quzah

    You. Fetch me my copy of the Wall Street Journal. You two, fight to the death - Stewie

  3. #3
    Its not rocket science vasanth's Avatar
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    it is incomming...

    the pay at the begining is around 5.15 pounds an hour.. is this ok.

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    Much older and wiser Fountain's Avatar
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    You are a Student in the NE of England. You wont get much more to start anywhere..
    Such is life.

  5. #5
    & the hat of GPL slaying Thantos's Avatar
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    I've had to work a help desk for telephone troubles before. You'll get some asses but if you act upbeat and glad to help them then most will be friendly.

  6. #6
    End Of Line Hammer's Avatar
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    It's good to see not all call centre staff have left the country .
    When all else fails, read the instructions.
    If you're posting code, use code tags: [code] /* insert code here */ [/code]

  7. #7
    C++ Developer XSquared's Avatar
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    Originally posted by vasanth
    the pay at the begining is around 5.15 pounds an hour.. is this ok.
    That's about 11-12 CAD, and I make 9 CAD an hour, part-time, and if I was full-time, it would be 10 an hour. So that's probably average pay for a call centre.
    Naturally I didn't feel inspired enough to read all the links for you, since I already slaved away for long hours under a blistering sun pressing the search button after typing four whole words! - Quzah

    You. Fetch me my copy of the Wall Street Journal. You two, fight to the death - Stewie

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