Re: Custom PC Business....
Originally posted by o0obruceleeo0o
I am sort of getting in to a little Custom PC Business. I have built many computers in the past, but never done it as a job. I will be in this business alone. Does anyone have any tips for dealing with the customer, so that everything goes smoothly? I am charging 100$ + price of parts, for my service of building it and installing OS etc...
First-ALL customers are little Hitlers, stupid and arrogant-oh and they are always right! (even friends)
Next, dont worry about customers, work out overheads (heating/lighting) type of thing first.
Next, remember you are the boss, not the customer. This one you will need. The systems you build may be good with 12mnth warranty on the parts------Try introducing a minimal £25.00 fee for fixing software related issues. This is where you will make cash-they will screw it up, but nothing physical will actually be broken :)
Than you say 'had to format' or whatever----£25.00 please...
Sooo lots of people will come back with software issues, but
nearly none with hardware faults.. This means (as you have all the paperwork for the parts) you will be covered for ALL eventualitys.
GOOD LUCK...make us all proud.......(if you become BIG-gimme a job!)