Tech support really annoys me. Not all tech support's but most. I usually have to send at least 2 to 3 e-mails just to get a human response and not a general one. Then, I have to convince them that I'm not some brain-dead user that doesn't know what drivers are or where the start button is on the desktop.
So I write a huge e-mail describing my problem in great detail so they can isolate the bug. I don't want to sound like I'm telling them what to do and definitely don't want to sound like I'm applying for a programming position.
They write back telling me that I need to update my drivers, patch the game, or re-install......all of which have already been done. I own about 200 games and 9 times out of 10, this is what usually happens. Cookie-cutter tech support.
So, I'm stuck with a buggy game, a patch that does not fix the bug, and brain dead tech support that is telling me how to find the start button on the desktop. Give me a break!!