Holy crap! Someone took responsibility for their actions! Gratz, rick, on being the first person on this site with enough balls to admit the problem might be with something they did, rather than blaming the tool! Why do we blame computers for the problems that we normally cause? When you smash your thumb with a hammer, do you throw away the hammer and get a new one (possibly a free one that comes with the plans)?
I love to blame others for the problems I cause. But when I stop and realize that blaming others isn't going to solve my problems, I can then get down to business and confront the problem head-on by asking mself, "Okay, Rick, what did you do, and start at the beginning." It works. Believe me.