Anyone in here do any work with telecommunications? I was goofing around at work and noticed a thing called CCR (Customer Controlled Routing) I was checking it out and it looked similar to C-C++ Check this out. Nortel made it (I think) Its used to route calls to agents in a call center through an ACD.
/* Sample CCR thing I goofed around with */
GOTO r_callers IF (Day Of Year = Weekday)
FORCE BUSY IF (Day Of Year = Holiday OR
Day Of Week = Weekend) AND
(Total Queued Calls dummy_q >
(2*Logged Agents dummy_q))
QUEUE TO 1234
/* The End */
Does anyone play with this stuff at all?